Senior Software Engineer -Senior AI Engineer

You'll collaborate with cross-functional teams to deliver high-impact features aligned with enterprise standards and cloud-scale requirements. Envision, Design, implement, test, deploy, maintain, and improve our software components and services Develop highly usable, scalable application capabilities, integrating AI models and enhancing existing features to meet evolving customer needs. Optimize AI model performance and reliability in production environments, including retraining, evaluation, and continuous monitoring. Embrace and use state-of-the-art new technologies Participate in technical discussions and bring new ideas on the table Own quality of your code and fully leverage AI development tools to accelerate development Work with Product Managers, Architects and UX Designers to design and specify new features from the engineering standpoint Develop software that empowers customers to optimize their business processes Work with key customers to enable faster adoption and meet their business goals Contribute to the positive, solution focused and creative team spirit Support less experienced team members in their progress and development Expert knowledge on building responsive and engaging front end and scalable backend 8+ years professional software development with at least one of the following C#/C++/Java 8+ years of professional experience building cloud applications focused on front end development using technologies like React/JavaScript/TypeScript/CSS/HTML 3+ years of experience with GenAI, LLMs, or agentic systems Experience with design and implementation of enterprise-scale services Experienced in architecting, building, and maintaining UX component libraries that adhere to modern web standards. Experience delivering Dynamics 365 and/or Power Platform solutions desirable Strong Experience in AI Agentic development and leveraging AI Development Excellent verbal, written, and cross-team collaboration skills are essential to succeed in this role. A strong team player and collaborator, across time zones and diverse stakeholder groups. Passion for improving software quality and engineering excellence. Experience in developing, debugging, and supporting code in object-oriented languages and database querying languages. #CUSTOMERCAREAPPLICATIONS #FullStackEngineer This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *