Senior Product Manager

Overview Microsoft AI is a customer-first organization building AI-powered products that help customers and businesses achieve their goals in a rapidly evolving technology landscape. During this AI platform shift, we need Product Managers who can navigate ambiguity, bring clarity to complex challenges, and guide product investments that create meaningful customer and business impact. As a Product Manager within the Microsoft AI Monetization Platform Trust & Safety team, you will play a critical role in ensuring our products remain safe, trustworthy, and effective. This role focuses on strengthening Ads Trust & Safety through scalable measurement frameworks, risk visibility, business intelligence, anomaly detection, and data-driven decision making. You will help shape how risk is understood, monitored, and acted upon across the advertising ecosystem, enabling sustainable business growth while protecting user and advertiser trust. The ideal candidate for this role: • Has expertise in Trust & Safety, Integrity, Fraud Prevention, Abuse Prevention, Risk Management, or related domains. • Demonstrates strong product leadership and a bias for action, driving measurable impact through data-driven decision making. • Operates effectively across complex cross-functional environments, balancing business, policy, operational, and technical considerations. • Excels at translating ambiguous problems into scalable solutions and influencing outcomes across organizations. • Possesses strong analytical capabilities and uses data to identify opportunities, risks, and product investments. We work within Microsoft AI (MAI), an organization responsible for Copilot, Bing, Edge, MSN, and other AI-first products. The organization has all the ingredients needed for success with Product, Engineering, Research, and Go To Market functions partnering as peers with shared goals. This enables close collaboration and rapid decision making. One of the reasons Microsoft AI consistently brings innovative products to market is because of the collaborative work we do in Product Management. We work closely with talented engineers, designers, marketers, creatives, customers, partners, and go-to-market teams to design and develop products tailored for our customer’s benefit. We run lean, obsess about users, and make decisions based on evidence. We ship regularly, so your work will have real and immediate impact. It’s a time of huge change in the AI landscape, and this role will put you right in the heart of it. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is ideal for a builder who thrives in ambiguity, enjoys solving complex problems, and is passionate about using data, analytics, and AI to drive improvement in Trust & Safety outcomes at scale. Responsibilities • Define and drive the Ads Trust & Safety strategy, including risk quantification, prevalence estimation, KPI design, health metrics, and executive reporting frameworks that inform product, engineering, and business decisions. • Develop insights frameworks that surface trends, risks, opportunities, and business impacts for product and engineering stakeholders. • Drive development of proactive risk monitoring, early warning systems, and anomaly detection capabilities. • Leverage AI, machine learning, and advanced analytics techniques to improve Trust & Safety decision-making. • Translate ambiguous business problems into scalable product solutions with measurable outcomes. • Partner closely with Engineering, Applied Science, Analytics, Operations, and Product teams to prioritize and execute initiatives. • Own initiatives end-to-end, from problem identification and strategy through execution, launch, adoption, and iteration. • Enable data democratization across Ads Trust & Safety by improving accessibility, usability, and consistency of critical business metrics. • Drive the development of world-class capabilities that help Microsoft AI keep consumers safe while enabling sustainable business growth. • Find paths around roadblocks, operate with a builder mindset, and deliver impact in a fast-paced product development environment. • Collaborate across UX, Data Science, Engineering, AI Research, and Product Marketing teams to define goals, requirements, experiments, and success metrics. • Embody Microsoft's Culture and Values. Qualifications • 8+ years of Product Management, Data Science, Analytics, or related experience. • Experience working in Trust & Safety, Risk Management, Fraud Detection, Abuse Prevention, Integrity Systems, Security, or similar domains. • Strong analytical skills with experience using data to influence product strategy and business decisions. • Experience building dashboards, reporting frameworks, data products, or large-scale measurement systems. • Demonstrated hands-on experience with SQL, Power BI, and modern analytics tooling. • Experience translating large, ambiguous datasets into actionable insights and product investments. • Strong understanding of AI/ML-powered systems and emerging AI technologies. • Proven ability to lead complex cross-organizational initiatives. • Excellent communication, influence, and stakeholder management skills. Preferred Qualifications: • Experience with Trust & Safety, Marketplace Integrity, Content Moderation, Fraud Prevention, or Risk Management products. • Familiarity with Agentic AI, Generative AI, and Large Language Models (LLMs). • Working knowledge of Python, experimentation methodologies, and advanced analytics techniques. • Experience designing anomaly detection, monitoring, and early-warning systems. • Ability to interpret large datasets and translate findings into strategic product investments. • Experience driving business intelligence, reporting, or data platform transformations. • Builder mindset with a track record of delivering impact in fast-paced environments. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.