IT Developer - LLM Engineer

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The AIOps LLM Platform Engineer works as part of a cross functional team of platform architects, solution architects, engineers, and business stakeholders to apply industry best practices for designing, hosting, automating, securing, and operating enterprise AIOps and LLM platforms. Responsibilities may include the following and other duties may be assigned: ​Participate in a global team of AIOps Architects, Platform Engineers, Automation Engineers, and IT Operations teams. Automate the provisioning, configuration, and lifecycle management of LLM runtimes, embedding pipelines, vector databases, and knowledge ingestion services. Deploy and manage LLM configurations, embedding models, prompt templates, runtime parameters, patching, and platform tools across environments using Ansible playbooks. Integrate ITSM and Service Catalog platforms (ServiceNow / First) with Terraform and Ansible to automate AI platform service requests and approvals Provision and operate LLM, vector, and ingestion workloads on Kubernetes platforms (e.g., Tanzu, EKS, or equivalent) using IaC practices. Utilize monitoring and observability tools to track performance, availability, and health of AI platforms, including SolarWinds, Prometheus, Grafana, CloudWatch (where applicable), and custom scripts. Support enterprise‑grade backup, recovery, retention, and purge strategies for vector data, metadata, and platform configurations. Collaborate with IT, Security, and Business partners to continuously improve platform reliability, scalability, performance, governance, and audit readiness. Demonstrate strong ownership, willingness to learn, and continuous improvement while supporting AI, automation, and AIOps technologies in an enterprise environment. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com . ‌ Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).