Informatica MDM SaaS Customer 360 (C360) Architect/Lead

At Mastech Digital , we solve meaningful business problems using data, AI, and modern digital technologies. Our teams work closely with global enterprises to build solutions that create real, measurable impact. We bring deep industry expertise across Utilities & Energy, Financial Services, Healthcare, Retail, and Technology. With an AI-first mindset and a collaborative culture, we empower our people to innovate, grow, and help clients move forward with confidence. Role: Informatica MDM SaaS Customer 360 (C360) Architect/Lead Level: Senior/Lead Location: Chennai, India (Onsite) Employment Type: Full-Time Years of Experience: 5-10+ years Education/Qualification: Bachelor’s degree in a related field Submit Resume To: recruitment.helpdesk@mastechdigital.com Role Description: The Informatica MDM SaaS Customer 360 (C360) Architect/Lead must have 5-10+ years of experience. The MDM SaaS Solution Architect designs enterprise-grade MDM solutions, leads technical delivery across complex engagements, and provides pre-sales support. This role requires deep expertise in multi-domain architecture, industry extensions, CLAIRE AI, and the ability to guide technical teams while engaging with senior client stakeholders. Key Responsibilities: - Design and evolve C360 architecture; create HLD/LLD; define customer data models and enterprise governance frameworks - Configure and customize C360 data models, workflows, and domain configurations for customer master data - Develop and optimize data quality frameworks, validation rules, and customer record matching/merge processes - Lead C360 migrations from legacy/competing platforms; translate business requirements into technical solutions - Lead and mentor a team of C360 engineers and data analysts; establish best practices and technical standards Required Qualifications: Experience - 10+ years in Master Data Management - 5+ years hands-on with Informatica MDM SaaS Customer 360 (C360) - Proven experience with end-to-end C360 implementations and post-go-live support - Experience designing integrations between C360, CRM systems, ERP systems, and APIs Technical Skills - Expert-level knowledge of Informatica C360 (configuration, data models, hierarchy/relationship, matching rules, survivorship, workflows) - System architecture and design; scalability and performance optimization for high-volume customer data - Data governance, data quality, and customer data privacy/compliance (GDPR, CCPA) - Integration technologies: APIs, ETL concepts, real-time/batch processing, event streaming - SQL and relational databases; data modeling and entity relationship design Soft Skills - Problem-solving in complex, multi-system environments - Change management and stakeholder engagement Preferred Qualifications: - Design Secure Agent architecture including HA and disaster recovery - Establish SDLC and CI/CD practices for MDM asset management - Experience with other CMDM/MDM platforms (Stibo STEP, Talend, Dun & Bradstreet) - Cloud data warehouse experience (Snowflake, Databricks, BigQuery, Redshift) - AI/ML strategy and implementation; GenAI and LLM integration patterns - Agent AI expertise: Salesforce Agentforce, CLAIRE Agents, autonomous data workflows - Informatica certifications Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.