GBS SME Data Analyst 1

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: We are seeking an experienced Data Analyst with 7-9 years of expertise to drive reporting and analytics initiatives across our Procure to Pay (P2P) domain. This role will partner closely with Procurement and Accounts Payable teams to deliver actionable insights that enable continuous improvement and support strategic decision-making across the organization. The ideal candidate is a self-starter with advanced technical skills in Tableau and Snowflake, a proven ability to drive analytics projects independently, and a passion for leveraging automation and AI to drive reporting efficiency. What You’ll Do: 1. Analytics & Reporting: Design, develop, and execute analytical products including standard reports, custom reports, and data processing procedures. Create and maintain advanced interactive dashboards and visualizations in Tableau for P2P metrics and KPIs, including executive-level reporting. Perform complex data analysis using Snowflake, Excel, Google Sheets, and Access to identify trends, anomalies, and patterns in large datasets. Establish and document report data formatting, delivery methods, and maintenance procedures. Submit routine and ad-hoc reports to internal staff and executive team as requested. Validate results to ensure data integrity and accuracy of all reports and data files produced. Design and deliver executive-level dashboards and reports with clear narratives, KPIs, and actionable insights. Translate complex data findings into concise, visually compelling presentations for C-suite and senior leadership. Establish reporting standards, templates, and best practices for the broader analytics team. Proactively identify reporting gaps and propose data-driven solutions without waiting for direction. 2. Domain Expertise & Business Partnership: Analyze end-to-end P2P processes including requisition-to-PO, invoice-to-pay, vendor management, sourcing, commodity management, and contracting. Provide quality management reporting for Procurement and AP teams with actionable insights. Monitor and report on key metrics: spend analysis, savings tracking, invoice cycle time, payment terms compliance, supplier performance, and AP aging. Work closely with management to prioritize business and information needs. Provide recommendations on all Procurement and Accounts Payable related issues, plans, reports, training, and metrics. Develop innovative approaches to review P2P process effectiveness and explore solutions for internal stakeholders and suppliers. Translate business needs into analytical solutions and present findings to upper management with clarity and impact. 3. Technical Execution & System Support: Extract, transform, and validate data from Coupa and NetSuite ERP systems. Build, optimize, and manage complex SQL queries, views, tables, and stored procedures in Snowflake for efficient data retrieval and analysis. Manage and maintain Google Sheets-based reporting workflows including those connected to Tableau as live data sources. Develop and maintain automation scripts using Google Apps Script to streamline repetitive reporting tasks, scheduled data pulls, and email distributions. Support corporate initiatives and projects related to data requests and analytical products. Provide support in system enhancement activities by performing User Acceptance Testing (UAT) in collaboration with system administrators. Ensure data integrity, accuracy, and consistency across all reporting platforms. Collaborate with IT and business teams to enhance data infrastructure. Monitor and troubleshoot data pipelines, Snowflake tasks, and automated reporting workflows to ensure continuity. 4. Project Leadership & Stakeholder Management: Independently lead end-to-end reporting and analytics projects from requirements gathering through delivery, defining scope, timelines, and deliverables. Partner with Procurement and AP teams to understand evolving reporting requirements and translate them into scalable analytical solutions. Present findings, insights, and recommendations to VP and C-suite level stakeholders with clarity and impact. Drive and influence change through data-driven insights and cross-functional collaboration. Assist teams in procurement-related activities as needed. Lead projects and work effectively within cross-functional teams. Conduct training sessions on reporting tools, self-service analytics, and automation capabilities. Mentor and guide junior analysts, supporting knowledge transfer and team capability development. 5. AI & Automation Innovation: Evaluate and implement AI-assisted tools and techniques to reduce manual reporting effort and improve analytical efficiency. Leverage AI tools such as ChatGPT, Microsoft Copilot, or similar platforms to accelerate report development, documentation, and data summarization. Explore and apply automation opportunities across reporting workflows using Google Apps Script, Snowflake Tasks, and other available technologies. Stay current with emerging AI and analytics trends and proactively recommend adoption where applicable within the P2P domain. Support the development of automated anomaly detection, forecasting, or pattern recognition capabilities within existing reporting frameworks. Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. What You’ll Need: 1) Experience: 7+ years of relevant work experience, preferably with a focus on data management or procurement analytics. Proven experience with P2P processes (procurement and/or accounts payable). Demonstrated experience independently leading and delivering analytics projects from inception to completion. Proven track record of presenting data insights and recommendations to VP or C-suite level stakeholders. Track record of successfully leading projects and working well in team environments. Understanding of both Procurement and Accounts Payable processes to support business improvement projects. Experience mentoring or guiding junior analysts in a team environment. 2) Technical Skills: Tableau (Advanced — Required): Advanced proficiency in building, publishing, and managing complex dashboards and executive-level visualizations on Tableau Server/Cloud. Strong command of calculated fields, LOD expressions, parameters, and performance optimization. Experience connecting Tableau to multiple data sources including Snowflake and Google Sheets. Snowflake & SQL (Intermediate to Advanced — Required): Strong SQL skills including CTEs, window functions, and multi-table joins across large datasets. Ability to create and manage Tables, Views, and basic Stored Procedures in Snowflake. Experience connecting Snowflake to visualization tools such as Tableau and Google Sheets. Working knowledge of Snowflake schemas, databases, and query performance best practices. Ability to collaborate with data engineering teams to support pipeline and data infrastructure needs. Other Technical Skills: Advanced proficiency in Microsoft Excel and Google Sheets for data modeling, reporting, and use as Tableau data sources. Hands-on experience with Coupa and NetSuite ERP systems for data extraction and reporting. Proficiency in Microsoft Office suite (Word, Visio, Access, PowerPoint). Strong data visualization and storytelling skills with ability to translate complex data into executive-ready narratives. Familiarity with UAT methodologies and cross-functional system support. 3) Analytical Skills: Strong analytical skills with exceptional attention to detail and schedule adherence. Ability to identify, analyze, and interpret trends or patterns in complex data sets. Strong data storytelling capability — ability to translate numbers into clear, executive-ready business narratives. Problem-solving mindset with capability to develop innovative and scalable solutions. Self-directed with ability to work independently, define structure in ambiguous environments, and manage multiple priorities. 4) Soft Skills: Excellent verbal and written communication skills, including presenting to upper management and C-suite. Strong data storytelling and executive presentation skills. Good interpersonal and collaboration skills with ability to drive and influence change. Ability to manage, mentor, and develop junior analysts. Strong documentation habits to support knowledge transfer and business continuity. High energy and motivation with capability to prioritize and multi-task in a dynamic, rapidly changing environment. Strong organizational and time management abilities. Comfortable working in ambiguous environments and proactively defining structure where none exists. 5) Education: Bachelor’s degree in information technology, Mathematics, Statistics, or equivalent combination of education and experience. Preferred Qualifications: Tableau Desktop or Server certification, or equivalent demonstrated advanced expertise. Knowledge of data governance and master data management principles. Familiarity with procurement best practices and AP automation tools. Proficiency in Google Apps Script for automating reporting workflows, triggers, and API integrations. Hands-on experience using AI tools (ChatGPT, Microsoft Copilot, or similar) to accelerate analytics and reporting workflows. Exposure to Python or R for predictive analytics, anomaly detection, or data processing automation. Awareness of AI governance and responsible use of AI in financial and procurement data contexts. Certification in relevant analytics platforms (Tableau, Snowflake, or equivalent). Shift Timing : 3:00 PM to 12:00 AM IST Job Location : Kharadi, Pune (Work from Office) #LI-SA2 Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. 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