Enterprise GenAI Platform Engineering /Senior Associate Director

## Ready to scale enterprise Generative AI products from prototype to production? ## Why HSBC HSBC is one of the largest banking and financial services organisations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do. ## The Opportunity This role shapes the growth and transformation of HSBC’s enterprise AI engineering capability. You’ll set the engineering strategy, build and scale AI-powered platforms and deliver production-grade AI and Generative AI solutions across the organisation. Working across strategy, architecture, engineering and delivery you’ll partner with business and technology stakeholders to turn high-value opportunities into measurable outcomes. Success means reusable capabilities that teams can adopt easily, reliable services that meet availability and performance targets and a clear roadmap that earns trust at executive level. You’ll also build engineering depth through coaching, hiring and career development so the capability scales sustainably. ## What you'll be doing * Define and deliver the enterprise AI engineering strategy aligned to business objectives and technology direction * Shape the architecture then build and scale AI/ML and Generative AI platforms and associated applications * Embed reusable capabilities, frameworks, tooling and engineering standards across engineering teams * Partner with enterprise and solution architects to align with target architecture, cloud strategy, security and non-functional requirements * Deliver production-grade GenAI solutions including LLMs, RAG and agentic workflows with patterns for reliability, scalability and maintainability * Set success metrics for value, productivity, risk reduction and adoption then translate ambiguous problems into measurable outcomes * Own delivery across a portfolio of judicious initiatives with clear management of scope, milestones, quality and risk * Strengthen engineering practices including Agile, CI/CD, automated testing, code quality, release management, production support and observability ## What we're looking for * Bring substantial software engineering and technology experience gained in a regulated or complex enterprise environment * Demonstrate established experience managing engineering teams and senior technologists including through Engineering Leads or Managers * Show a proven track record delivering enterprise-grade platforms and cloud-native solutions at scale * Apply strong Python capability and modern engineering practices across APIs, microservices, databases, containers and CI/CD * Deliver AI/ML and Generative AI solutions end-to-end from experimentation and prototyping through to production * Apply practical GenAI expertise across LLMs, RAG, embeddings and vector databases, prompt engineering, agentic workflows, evaluation, guardrails, LLMOps, observability and Responsible AI * Partner effectively with senior stakeholders by translating business problems into measurable technology outcomes and communicating clearly at executive level * Build and grow teams through coaching and mentoring, hiring and workforce planning, performance management and succession and career development ## Building HSBC’s AI engineering capability This is a chance to shape how enterprise AI engineering is built and scaled across HSBC. You’ll create the platforms, patterns and delivery discipline that help teams move from experimentation to production with confidence. The work spans technology and business outcomes with clear accountability for quality, reliability and measurable value. If you’re ready to help set direction for GenAI at enterprise scale we’d welcome your application. HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India